Communications & Engagement Admin Assistant

Position – Comms & Engagement Admin. Assistant The London Small Business Centre in London, ON is seeking an experienced, business-centric individual to join our company’s operational team as a Communications & Engagement Admin. Assistant. Job Responsibilities and Duties include: • Developing compelling copy and proofreading content for various platforms, including social media, website, newsletters, and email promotions. • Assisting in the delivery of the Centre’s newcomer initiatives. • Monitoring external media coverage and activities of key community partners, that can complement the efforts of the Centre. • Monitoring client achievements and craft impactful stories that communicate the Centre's impact. • Representing the Centre at external and internal events, actively engaging with the entrepreneurial ecosystem to promote the organization. • Liaising with seminar presenters and staff including scheduling, monitoring and making topic recommendations for the various seminars offered at the Centre. • Assisting in event planning including co-hosting webinars, seminars, and other events planned by the Centre. • Identifying and reporting trends in visitors and seminar attendance. • Compiling and analyzing Customer Relationship Management (CRM) data for insightful reports that contribute to strategic decision-making. • Providing administrative support to Business Advisors to include pre-screen meeting requests and managing workflows to ensure seamless intake of new clients. • Responding promptly to client inquiries through phone, email, and in-person interactions, while maintaining a high level of professionalism and customer service. Job Skills Required: • Minimum 2-year college program for administrative assistants. Preferred Bachelor's degree in Communications, Public Relations, Marketing, or related field. • Minimum 3 years' experience in content creation, event coordination, and administrative support. • Minimum 2 years' experience in Zoho CRM, Trainer Central, Zoho Creator. • Minimum 1-year experience with NPO funding contracts and Federal and Provincial reporting requirements. • Strong interpersonal, communication, and organizational skills. • Ability to work independently and collaboratively in a dynamic environment. The position is full-time, consisting of 37.5 hours per week, at an annual salary of $47,000.00. Job Locations: 379 Dundas St., London, ON N6B 1V5 Language of Work: English the successful candidate may apply with a resume via email to Jessica Simas at jsimas@sbcentre.ca Only qualified candidates will be considered.