Youth Shelter Worker Relief

Be the best YOU!

Being a part of Youth Opportunities Unlimited (YOU) means you have a shared passion for supporting youth in reach their full potential. YOU is a place where your unique background, perspectives, and talents are valued, and help innovate new program ideas to best support youth in our community. You can make your impact here!

Be part of a diverse and inclusive workplace where the work you do is truly valued. You will have the freedom to excel in your way by serving young people and knowing you are making a difference for our community. Come be a part of a team that works alongside youth as they work on goals and be there to celebrate when they achieve those milestones. Help us continue creating a community where youth are embraced and will thrive.

Reporting to the Youth Shelter Team Leader, the Youth Shelter Relief Worker/ Community Youth Worker will be responsible for the successful day-to-day operations of the Youth Shelter including conducting intakes/discharges, assessments, and providing individual support to youth accessing our shelter.

Qualified candidates possess exceptional communication and de-escalation skills, work well in a fast-paced and dynamic environment, and hold values that support our corporate vision of being “A community where youth are embraced and will thrive”.

Youth Shelter/ Community Youth Hub Relief Staff will be required to work a minimum of 4 shifts per month inclusive of weekend and overnight shifts, subject to availability of shifts. Youth Shelter Relief Staff must be available to work 5 statutory holidays, including 2 of the 3 statutory holidays between the period of December 25th and January 1st. Failure to meet these minimum shift requirements may be deemed job abandonment.

Specific responsibilities include but are not limited to the following:

• Facilitates daily programming in accordance with the standards and policies and procedures of the YOU Youth Shelter
• Administering assessments to youth (e.g. VI-SPDAT) and initiating participant’s plans as soon as possible (e.g. diversion, family reconnection, rapid rehousing, or shelter intake, etc.).
• Provide appropriate community referrals and support to participants
• Write participant case notes, occurrence reports, and shift change forms in a timely manner
• Enforce shelter rules and expectations in accordance with policies and procedures
• Responsible for conducting security checks and identifying safety and security needs
• Receive donations from the community
• Utilize successful de-escalation strategies to support youth experiencing trauma, mental health, or behavioral challenges in accordance to our policies and procedures.
• Assist and maintain the general cleanliness of the shelter including keeping workspaces tidy, laundering linens, and preparing food for food service, cleaning up, and ensuring all supplies are available.

Qualifications:

• Completion of post-secondary education at a college or university level in a human relations or social services field or combined equivalent education
• Experience working with individuals experiencing homelessness, mental health, trauma, and addictions
• Ability to work, days, evenings, weekends, and overnights
• Current Police Vulnerable Sector Check
• Current First Aid & CPR Certificate Level C
• Proven ability to manage multiple tasks, meeting targets and deadlines
• Proficiency in Microsoft Office 365 including SharePoint, Word, Outlook, Excel, and PowerPoint
• Must have access to reliable transportation